We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
16 Jan 2019 01:08
Everything is fine as the photo
15 Jan 2019 19:07
All as the picture. Bag super! Recommend. Thank you. Sociable.
15 Jan 2019 17:33
15 Jan 2019 13:47
Bag beautiful! Well packaged. All seams rovnenkie zippers work. Very spacious. At least all that I usually carry, fit.) Put a gift, very cute. Only noise while walking. Put a thin cloth bag. Think for packaging. Will wear a uniform in Hall) satisfied with the order, store recommend! Thank You very much!
15 Jan 2019 12:46
a really good good bag!
15 Jan 2019 06:07
Looking forward to your new handbag! Wait!!! It has exceeded my expectations! Great product! Perfectly suitable for my coat!)) high quality leather, without any defects, flat seams, fits the description! I am very happy!) Thanks for the Fast shipping and original packaging! Product confidently recommend!!!
15 Jan 2019 03:54
For a long time waiting for the shipment. Delivery tracking. Bag very beautiful, practical.
15 Jan 2019 02:47
14 Jan 2019 22:12
Excellent. When my wife got it, she said... "Oh how beautiful, so nice looking, good quality, this is what I have wanted for bag". So, do I have to say more for other customers because wife said honestly what woman think.
14 Jan 2019 05:18
13 Jan 2019 15:46
13 Jan 2019 08:52
Very good furniture to the bag, good furniture material, very happy with the caludad bag.
12 Jan 2019 03:52
Bag for as unmatched, that is beyond words!! I want to say thank you for its attention to customers, for his attitude to the product and packaging. It's all in безукоризненной packaging!!! I bet he has 5 stars!
10 Jan 2019 23:07
Very beautiful bag, looks cool, left with her in the city of all looked only at me and the bag;)))) TEENS buy not regret!
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